Returns

Returns and Cancellations

 
If you are unhappy with your purchase, and in accordance with the "Distance Selling Regulations 2000" you are entitled to a "cooling-off" period of 7 days, during which time you must let us know you are unhappy. If we cannot resolve your issue, you are entitled to a full refund as long as the product is returned to us, unused and in a saleable condition, within 30 days.

Please return the item, or items, you are unhappy with to the following address:

Argentice (Returns Dept)

Princess House

Princess Way

Swansea

SA1 3LW

Please include your name and address, plus the order number, which should start 120______ which you should find on the invoice enclosed or the label attached to the box/envelope you received. 

** Your statutory rights are not affected. **